Multiple Topics Essay Example | Topics and Well Written Essays - 1500 words

Multiple Topics - Essay Example There are certainly more preferences that he can keep track of. Develop a problem definition for Steve, as discussed in the Session Five lecture notes and readings (Chapter 3).   Problem definition: Steve wants to keep his customers happy and attract new ones. He thinks he needs a way to track customer behavior and mine the data from his restaurant operation. The method of data collection must not interfere with the normal operations of the restaurant. It should also store the data in a database so that it can be used by whatever means is devised. The data collection is simple and can easily be done by streamlining the ordering system. The main problem is that Steve has actually voiced a need for keeping customers happy and attracting new customers. It is not certain that mere data collection can do this. Part B:   â€Å"I think it’s only fair to write up all alternatives you’ve considered†, says Linda Smith (Steve Smith’s wife and Chief Financial Offi cer of his restaurant). â€Å"After all, you’ve been working on this systems thing for a while now and I think my husband would be interested to see what you found out.†Ã‚   Please explain to Linda Smith why your system proposal will not (should not) contain all the alternatives that your ITEC 630 team has considered with respect to solving Steve Smith’s information management problem. Also include in your response to Linda Smith the types of alternatives that will appear in your final systems proposal to Steve Smith.   Not all the alternatives we brainstormed are feasible and some just would be either over-kill or too expensive, creating a negative return on investment. Some solutions would have a negative impact on customers and others would not include increasing business. So these will not be included. The types of proposals we will include are those that will accomplish both the data collection and increase business, yes stay within the budget. We have fo ur alternative systems we will offer: an electronic ordering system which will collect all the data, a club card that will collect data and offer bonus points, a club card that will store cash, offer bonus points and collect data, and a fourth type will include all of these. All of the card alternatives will attract new business as they can be purchased as gift cards and loaded up front. A. Please label each question as either closed question or open-ended question.  Ppt 04 1. How many personal computers do you have in this department?  closed 2. How is this task performed?  open 3. Why do you perform the task that way?  open 4. How many hours of training does a clerk receive?  closed 5. How many customers ordered products from the Web site last month?  closed 6. What are users saying about the new system?  open 7. How are the checks reconciled?  closed 8. What added features would you like to have in the new billing system?  open 9. Is the calculation procedure de scribed in the manual?  closed 10. Is there anything else you can tell me about this topic? open 11. Do you review the reports before they are sent out?  closed 12. Are the user manuals produced by this department?  closed 13. Describe a feature you would like to see in the new system?  open 14. Who handles the invoices?  closed 15. How do you resolve accounts payable issues?  open B. You are going to interview the local manager of LDI, a national tire retailer, who has asked you to